About ordering

How Can I Order?

Sign up for a free account and then place your order online. Alternatively, you can send us an email or talk to us on our live chat. Our live chat is available 24/7 we will be happy to help you fulfill your order.

Who Can Order From The Site?

As far as you are of legal age, you are eligible to purchase from Dover CannaMeds Online Shop. Those with medical cards are also eligible to purchase marijuana from our shop

Can I Place Larger Orders?

Yes! If you desire a larger quantity than what we have listed, you may want to consider placing multiple orders. Multiple orders are always available for you.

About Shipping

What Is Your Return Policy?

Unfortunately, we are unable to exchange opened products due to state regulations. Defective products will not be exchanged after 30 days from purchase date. All sales are final unless product is defective. Please give us a call so we can try to sort out the problem for you as needed.

For any missing items, make sure to call within 1 week of receiving your order or we will not be able to substitute or amend the mistake.

How Do You Package My Shipment?

We understand that most people require discretion. So, we use generic prepaid Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness. There is nothing written on the outside of the envelope that would advertise that you are taking medical marijuana so no nosy neighbors would know it is anything, other then a regular package from the post office.

How Long To Deliver My Package?

We strive to get our clients their products within a 36 hours ( 72-96 hours for clients out of the UK ) time-frame max (we may delay due to traffic, holidays, events or issues out of our control), from the time payment was made. If we are running late we will make sure to reach out to you to keep you updated on delivery time.

What Happens If I Don't Get My Package?

If you do not get your package 2 days after the expected arrival date, let us know and we will file a trace with the concerned shipping agency. If a trace is filed, the shipping agency will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later. If it’s deemed “unrecoverable” or lost in transit, we will send you a 1 time free replacement package if the value of your package was up to £200. We do not offer postage refunds if your order arrives late due to any postal issues. This excludes packages marked [[Delivered]] by shipping agency but not received by customers.